Client Executive
Client user who has limited access throughout Portal. Also has access to Reporting.
The following table outlines the privileges enabled for this user role:
|
Privilege |
Permission |
|---|---|
|
Agent Disposition |
Read |
|
Basic Transcript Report |
Checked |
|
Business Unit |
Read |
|
C2C and Chat Specs and Themes |
Read |
|
CI Admin UI |
Read |
|
Can Log In Portal |
Checked |
|
Client Transcript |
Checked |
|
Custom Reports |
Checked |
|
Limited User Management Access |
Checked |
|
PRIVILEGE_RT_TQB_SCHEDULE |
Checked |
|
PRIVILEGE_TRANSCRIPT_EXPORT |
Checked |
|
REPORT_GROUP_RW |
Read/Write |
|
RT Transcript Query Builder |
Checked |
|
Standard Report |
Checked |
|
Transcript Emailing |
Read |