NDEP 5.69.x Release Notes

Version: 5.69.x

Date: August 2022

Note: All tickets shown on this list are deployed to all clients and all data centers.

Type Key Summary Category Risk Level
Optimization and functionality improvements
Story NCI-2390 Added new uiconfig properties to control the scroll-to-bottom behavior. Road Map Features 2
Story RTDEV-39600 Removed ability to disable "Hide agent info in Browser" feature. The feature will be enabled even if it was disabled on the Portal side. The feature will be removed from the Portal side later. Road Map Features 3
Bug fix and critical maintenance
Bug HTMLAI-4680 Copy-pasting text containing newline formatting (LF or CRLF) into the agent input field of the Active Transcript now preserves the formatting. Customer Support 2
Bug PORTALV2-15752 Fixed an issue where Chat Specification changes were not going live automatically. Customer Support 1
Bug SUPV3-1014 Resolved an issue where the recently-introduced "Engagement ID" column on the "Queue > Chat Requests" table view was missing (affecting certain BUs/AGs with outdated custom view configurations). Road Map Features 1
Security / compliance
Bug RTDEV-39729 Orbeon version update to fix XXE vulnerability. Security/Compliance 1