NDEP 5.91.x Release Notes
Version: 5.91.x
Date: May 2024
Note: All tickets shown on this list are deployed to all clients and all data centers.
| Type | Key | Summary | Category | Risk level |
|---|---|---|---|---|
| Bug fix and critical maintenance | ||||
| Bug | RTDEV-41630 | Fixed a defect by implementing a solution for agent connectivity issues during queued conferences. If the owner agent loses connection when a conference is queued and a new agent loses connection after accepting the chat, it results in a black hole. | Customer Support | 3 |
| Bug | RTDEV-41955 | To address the reported issue, fixed a defect in the ChatRouter component by ensuring that follow-up properties are properly cleaned upon chat acceptance. | Customer Support | 4 |