NDEP 5.91.x Release Notes

Version: 5.91.x

Date: May 2024

Note: All tickets shown on this list are deployed to all clients and all data centers.

Type Key Summary Category Risk level
Bug fix and critical maintenance
Bug RTDEV-41630 Fixed a defect by implementing a solution for agent connectivity issues during queued conferences. If the owner agent loses connection when a conference is queued and a new agent loses connection after accepting the chat, it results in a black hole. Customer Support 3
Bug RTDEV-41955 To address the reported issue, fixed a defect in the ChatRouter component by ensuring that follow-up properties are properly cleaned upon chat acceptance. Customer Support 4