Exporting

Supervisor Desktop allows you to export a tab's content to a text file, including items that are not visible on the screen.

The following tabs have the Export CSV button that will export data to a CSV file:

  • Agents

  • Active

  • Queue

  • Follow Up

  • Bookmarks

To export, click Export CSV. The file CSV file is generated from the tab that is currently selected and saved to your local machine.

The CSV is given a filename based based on the tab name, subtab name, and current date and time:

SupervisorDesktop_<TabName>_<SubtabName>_<date/time>