Send rich media in Mix Studio

To send freeform rich media, complete the following steps in Mix.dialog:

  1. Declare the nvaaMessageData Mix variable, described here: https://docs.nuance.com/mix/integration/ndep/plan-interaction/#information-to-send-to-ndep.

  1. Assign a value to the nvaaMessageData variable. Either:

    • Use a dataAccess node and populate it from a backend.

    • Assign the value statically in Mix, as shown below:

  1. In the QA node:

    1. Under User Input > Interactivity, set the Type to freeform.

  1. In the Send Data section, send the nvaaMessageData variable.

Triggering this node sends the rich media JSON.

For more information, refer to the Mix documentation, at https://docs.nuance.com/mix/integration/ndep/rich-widgets/#freeform-configuration-example.