ts.LogDirectoryHierarchy

Writes diagnostic log files in a hierarchical directory structure that indicates the year, month, day, and hour when the call started.

The default is FALSE.

You must enable ts.diagLogPerCall to use this feature.

If ts.diagLogPerCompany is enabled, the directory structure and filename include the company name.

For example, if a call were taken on May 31 at 4:33:16 p.m, the directory structure might look something like these examples:

  • Without company logging: %NUANCE_DATA_DIR%/system/diagnosticLogs/2011/05May/31/16/tsnum-SessionID.log
  • With company logging (default = Nuance): %NUANCE_DATA_DIR%/Company/diagnosticLogs/2011/05May/31/16/tsnum-Company-SessionID.log