Metrics Trending Dashboard
The Metrics Trending dashboard presents metrics data in a graph over time.
With the Date filter, you can specify a date range to view. Within that range, each data point represents a percentage of sessions for the range of data specified with the Date Granularity slider. If the Date Granularity slider is set to Day, then each data point represents a day. If it is set to Week, each data point represents a week. In addition to date- and granularity-based filtering, this report allows you to reduce the volume of presented data by filtering on values for up to ten meta-data dimensions (as defined by the AFO file).
Filters
Increase the specificity of your dashboard's reporting by applying filters to the data. The Metrics Trending Dashboard's filters include: Date, Date Granularity, Metric Name and Metrics Listed. Each of these filters are non-customizable. Additionally, the report may include one or more other customized filters depending on what has been configured specifically for your system.
includes data containing specified filter values or else excludes this subset of data.
Clicking Include values displays only those data possessing the selected values. All other data are hidden from the visualization.
By contrast, clicking Exclude values displays only those data that do not possess the selected values.
Date
The Date Range filter is a slider with two moveable sides. By narrowing the date range, you display only data falling within the range.
In addition to the slider, the filter allows you to specify start and end points to the range by time of day as well as by date by clicking the Start and End regions, clicking a second time on the time of day, and then manually entering a new time of day.
To select a date with the date picker, click the Start region to pick a date from the date picker widget. Do the same with the End region.
Date Granularity
The Date Granularity filter allows you to adjust the reported data granularity described by the trend lines. Drag the slider horizontally to adjust the granularity of reported data. Alternatively, you can use the left 
and right 
arrow buttons to move the slider incrementally.
Metric Name
By choosing one or more metrics from the list, you refine your data-set by including only those metrics matching the names selected.
- Select all available metrics by selecting All.
- Select only one metric by first clearing the All checkbox, and then selecting the name of the metric whose data you would like to see visualized.
-
Select several metrics (but a subset of all metrics) either by performing one of the following two actions:
- Clear the All checkbox, and then select the names of the metrics whose data you would like to see visualized.
- Select the All checkbox (or ensure it is already selected), and then clear the names of the metrics whose data you would NOT like to see visualized.
Metrics Listed
You may choose to display only key metrics (or perhaps all BUT key metrics in your visualization) in order to increase the specificity of your graph's data. Selecting All removes the effect of this filter.
Custom filters
This report accommodates customizable filters.
Customizable filters narrow the scope of the reported dataset by including or excluding data with identifiable attributes. These attributes may be about the session or about an event that may have happened during the session.
For more information about how to add customized filters to your view, contact your Nuance Professional Services representative.
Note: If you would like to modify this or any report, Nuance Communications, Inc. recommends you contact Nuance Professional Services.
