Technical Support
Questions
For questions or concerns that are not addressed by this document, we provide these additional resources:
The Client Services Hotline is available 24 hours a day, 7 days a week, 365 days a year.
Call: 800-206-0393.
Email Support
Client Services provides email for all support issues. Use this choice for questions that are not time-critical.
Email: src@nuance.com
Browser Support
We recommend using Google Chrome with Proactive Engagement Portal. If you are using an unsupported browser or you may receive a notification encouraging you to use one of these versions.
The recommended browser resolution is 1366 x 768 pixels or greater.