Technical Support

Questions

For questions or concerns that are not addressed by this document, we provide these additional resources:

Telephone Support

The Client Services Hotline is available 24 hours a day, 7 days a week, 365 days a year.

Call: 800-206-0393.

Email Support

Client Services provides email for all support issues. Use this choice for questions that are not time-critical.

Email: src@nuance.com

Browser Support

We recommend using Google Chrome with Proactive Engagement Portal. If you are using an unsupported browser or you may receive a notification encouraging you to use one of these versions.

The recommended browser resolution is 1366 x 768 pixels or greater.