Configuring the statistics collector service
The statistics collector service gathers call statistics for use in billing and capacity monitoring.
Using the client-server model as an analogy, the statistics collector service acts like a server that collects statistical data produced by Nuance speech products (services or clients):
- Nuance recognition service
- Speech Server
- Vocalizer service
- Natural Language Processing service
Commonly-used service properties
Management Station displays these properties on the Service Startup Parameters tab for each of the above services.
Service property |
Description |
Data type |
Default |
---|---|---|---|
sc.ClientConnectionRetryTimeout |
Number of milliseconds to wait before attempting to re-establish a lost connection with the statistics collector service. |
INT |
2000 |
Maximum number of statistics messages buffered by the service (while attempting delivery to the statistics collector service). Note: When the limit is reached, the system begins purging the oldest data to make room for new messages. Messages are stored in memory, never on disk. |
INT |
10000000 (approx. 300 MB) |
|
IP address of the statistics collector service. |
STRING |
127.0.0.1 |
|
Listening port (TCP) used by the statistics collector service. Note: If you specify another port, make sure that you use the same value for the equivalent statistics collector service property, sc.ServerListeningPort. |
INT |
9779 |
Advanced properties
Set these service properties on the Settings (or Advanced) tab for the statistics collector service.
Service property |
Description |
Data type |
Default |
---|---|---|---|
sc.ServerDbConnectionRetryInterval |
Number of milliseconds to wait before attempting to re-establish a lost connection with the Management Station database, which stores the statistics data. |
INT |
2000 |
sc.ServerMaxStatsBuffered |
As above. |
INT |
10000000 (approx. 300 MB) |
TCP port used by the statistics collector service to listen for incoming connections from statistics collector clients. Note: If you specify another port, make sure that you use the same value for the equivalent statistics collector client property, sc.ServerPort, on all services that collect statistics. |
INT |
9779 |