Navigation menu

You can expand or hide the left Navigation menu by clicking the hamburger button () in the top left corner of the desktop. When expanded, you can see the full list of navigation options, but there will be less area for data to be displayed. The navigation menu has two groups of settings: 

  • Use Data Selector to select the source of the data displayed in the dashboard, such a specific business unit or agent group. You can also select the rotation interval. For details, see Data Selector.

  • Use Data Tabs to select the type of data (such as summary, queue, or agent data) displayed in the dashboard. For details, see Data tabs.