Identifies the application name (service name). In addition to the Tokens used for every event, this event has the following tokens:
|
Token |
Description |
|---|---|
|
SVNM |
Application name; application-specific string that uniquely identifies the application. |
|
APPSERV |
(optional) Machine ID of the server. |
Frequently the application or service name is logged by the SWIclst—call start event. However, the application is not always known until later after the call has started, such as after:
- Choosing the spoken language
- Selecting the application from a main menu
- Determining the application from the DNIS
Once the application is known, it is important to immediately log the SWIsvst event and declare the name.
Example:
EVNT=SWIsvst|SVNM=MyApplicationName|APPSERV=127.0.0.1
