Building Result Summary reports

To build the report:

1. Under Reports, select Summary, then Result Summary.
2. Choose Alerts Received Between or Alerts Sent Between.
3. Enter a Date Range. Data is available for up to the past 13 months, but report query spans must be 31 days or less.
4. Select a Reporting Domain.
5. Select an Alert Type.
6. If your applications are configured to use reporting filters, make a selection under Filters and Alert Types.
7. Select a Report Type: All Attempts or Latest Attempt.
8. Select a Report Output Format.
9. Select a Type of Data: Production Data or Test Data.
10. Click Run Report.

Here is an Example Result Summary Report in the Pie Charts and Summary format:

Example fields Included in an RSR

This table describes typical RSR fields:

Alert Result Code Summary

Columns	Descriptions
Category	The category of the Alert Result Code. For details, see the table below.
Count	The number of Alert Result Codes recorded during the reporting period.
Percentage	The percentage of the various Alert Result Codes recorded during the reporting period.

Result categories and their corresponding result codes

Category	Result code
No Answer	NA
Live Answer	LA
Invalid Address	IA
In Process
Delivery Failure	DF
Connected	U
Busy	B
Bad Data	BD
Answering Machine	AM