Reporting

The generated reports analyze how the application is used and provide feedback on the application’s usability. They can also identify potential problems that let you improve and tune the application.

Reports in Nuance Insights are organized into workbooks. To see a report, you must drill down from the project to the workbook and then to the report.

Workbook Dashboard/Report
Application Reports Traffic

Traffic Trends

All Intent Summary

Final Intent Summary

Metrics Summary

Mix Attribute Metrics

Mix Decimal Metrics

Mix Integer Metrics

Conversation Duration

Transfers

Transfer Trends

Data Access Node

Conversational AI

Consolidated API Usage

Session Usage

Text to Speech Usage

Text-to-Speech Latency

Speech-to-Text Usage

Speech-to-Text Latency

Utterance Duration

Interpretation Usage

Interpretation Latency

Dynamic Grammar Load Request

Dialog

Dialog Dashboard

Dialog Details

TTS Dashboard

TTS Details

ASR Dashboard

ASR Details

NLU Dashboard

NLU Details

NLU Intent

NRaaS Dashboard

NRaaS Details